SHIPPING POLICY
In stock items will be shipped next business day.
For pre orders please allow 7 days form the day of purchase.
All parcels are provided with tracking number.
REFUND POLICY
We want you to be completely satisfied with your purchase from Mixso. If for any reason you are not satisfied, we accept returns and exchanges within 14 days of delivery.
For peace of mind during Christmas Holidays, the return window is 21 days.
To initiate a return or exchange, please get in touch with us. Let us know your order number and reason for return.
Kindly note that returns accepted have to be made from our online store. Shipping fees are non-refundable.
Please note that all returned items must be in their original packaging and in new, unused condition. Once we receive your return, we will process it within 5 business days.
If you have any questions or concerns about returns or exchanges, please don't hesitate to contact us.